top of page
Frequently Asked Questions
-
How long does it take for my order to be processed and shipped?At YUMA, we take pride in crafting each order with meticulous care. As a result, we print each order as they come in, which typically takes 1-3 days. Once your order is printed and ready to go, shipping usually takes an additional 3-7 days, depending on your location. Thank you for your patience.
-
Can I track my order?Absolutely! We understand the excitement of eagerly anticipating your new YUMA product. Once your order has been shipped, we will provide you with a tracking number. Simply click on the link provided and you'll be able to monitor its progress until it reaches your doorstep.
-
Do you offer expedited shipping options?Currently, we do not offer expedited shipping options. However, rest assured that we are constantly exploring ways to improve and expand our delivery services to better meet your needs. We appreciate your patience as we work towards providing more options in the future.
-
What if I need to make changes to my order after it has been placed?We understand that sometimes plans change and mistakes happen. If you need to make any modifications to your order, such as adjusting the size or color, please reach out to our customer support team as soon as possible as we cannot guarantee that changes can be made once the order has begun.
-
What if I receive a damaged or incorrect item?We strive for excellence in every aspect of our business, including the quality and delivery of our products. However, if you happen to receive a damaged or incorrect item, please contact our customer support team immediately. We will gladly assist you in resolving the issue and ensuring that you receive the correct product as quickly as possible.
bottom of page